1. Who We Are
This website is operated by WebZenithLabs LTD, a company registered in England and Wales with company number 17018384. Our registered office address is 2 Denebank Road, Liverpool, England, L4 2SY.
You can contact us at hello@webzenithlabs.co.uk.
2. Acceptance of These Terms
By accessing or using this website, you agree to follow these Terms of Service. If you do not agree with them, please do not use the website.
If you engage us for paid services, the specific commercial terms will be set out in the proposal, quote, invoice, order form, statement of work, service agreement, or other written contract agreed between us. If there is a conflict, the agreed written contract for that project takes priority.
3. Website Use
We provide this website to explain our services, products, case studies, guides, contact options, and ePOS information. You may browse the website and contact us for legitimate business or service enquiries.
Website content is provided for general information only. It is not professional, legal, financial, tax, or compliance advice.
4. Enquiries, Quotes, and Project Discussions
When you submit an enquiry, request a demo, email us, or contact us on WhatsApp, you are responsible for making sure the information you provide is accurate and that you have permission to share it.
Any prices, timelines, estimates, product details, or availability we discuss are indicative unless confirmed in writing. A binding project or service agreement is formed only when we both agree the relevant written terms.
5. Services and Client Responsibilities
Our services may include websites, web applications, mobile applications, cloud systems, ePOS software, hardware setup, support, onboarding, and related consulting.
You agree to provide timely information, access, approvals, content, credentials, and feedback needed for us to perform agreed work. You are responsible for checking that your own content, business processes, regulatory obligations, and use of our deliverables are lawful and appropriate for your business.
6. Payments, Cancellations, and Refunds
Fees, payment dates, deposits, expenses, cancellation terms, support terms, and refund arrangements will be described in the applicable quote, invoice, proposal, or contract. Unless we agree otherwise in writing, payment is due by the date shown on the invoice.
Deposits, custom development work, configured software, and ordered hardware may be non-refundable once work has started or goods have been ordered, except where the law gives you a right to a refund.
7. Acceptable Use
You must not:
- use the website or our services for unlawful, harmful, fraudulent, or abusive purposes;
- try to gain unauthorised access to our systems, servers, accounts, or data;
- interfere with the operation, security, or availability of the website;
- upload or send malicious code, spam, or misleading information;
- copy, scrape, or reuse website content in a way that infringes our rights or the rights of others.
8. Intellectual Property
The WebZenithLabs name, logo, website design, copy, images, code, and other content on this website are owned by us or licensed to us and are protected by intellectual property laws. You may not copy, modify, publish, sell, or distribute our website content without our permission.
Ownership and licence terms for project deliverables, third-party tools, open-source software, ePOS products, and custom work will be set out in the applicable project contract or written agreement.
9. Third-Party Services and Links
This website may include links, embeds, scripts, or integrations from third parties such as Google, YouTube, WhatsApp, email providers, payment providers, hosting providers, and product vendors. These third parties operate under their own terms and policies. We are not responsible for third-party websites, services, or content.
10. Privacy
We handle personal information in accordance with our Privacy Policy. Please read it to understand what information we collect, how we use it, who we disclose it to, and how we protect it.
11. Availability and Changes
We aim to keep the website available and accurate, but we do not guarantee that it will always be uninterrupted, error-free, secure, or up to date. We may update, suspend, remove, or change any part of the website at any time.
12. Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of your statutory rights, or any other liability that cannot legally be excluded or limited.
To the extent permitted by law, we are not liable for indirect or consequential losses, loss of profits, loss of business, loss of goodwill, loss of data, or losses arising from your misuse of the website, reliance on general website content, or third-party services outside our control.
13. Suspension or Termination
We may suspend or restrict access to the website or our services if we reasonably believe these terms have been breached, there is a security risk, payment is overdue, or we are required to do so by law.
14. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be posted on this page with the updated date. Continued use of the website after changes are posted means you accept the updated terms.
15. Governing Law
These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction over disputes relating to these terms, except where applicable law gives you the right to bring proceedings elsewhere.
16. Contact Us
Email: hello@webzenithlabs.co.uk
Registered office: WebZenithLabs LTD, 2 Denebank Road, Liverpool, England, L4 2SY.